Home Settings and AdjustmentsAdministrator Call: Calling Your Service Representative for Maintenance

Administrator Call: Calling Your Service Representative for Maintenance

Use this function to call your service representative for maintenance. Your service representative is monitoring the machine status as needed basis. The monitored information will be useful for maintenance.

  • This service, monitoring the machine status, is called CS Remote Care. CS Remote Care requires a service setting. Using this service enables [Start] on the [Administrator Call] screen. For details, contact your service representative.

  1. Follow the procedure on Administrator Setting to display the [Administrator Setting Menu] screen.

  2. Press [System Connection] on the [Administrator Setting Menu] screen, and then press [Call Remote Center].

    The [Administrator Call] screen is displayed.

  3. Press [Start].

  4. Press [Return].

    The display returns to the [System Connection] screen.